consumer law
Articles and legal information about consumer law.
Consumer Arbitration Committee 2026: Application & Limits
Defective product? Seller refusing refund? 2026 Guide to Turkish Consumer Arbitration Committee. 104,000 TL Limit, e-Government Application (TUBIS), and rights.
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14-Day Right of Withdrawal (Cayma Hakkı) in Online Shopping
Bought something online and didn't like it? You have 14 days to return it WITHOUT a reason. No 'Restocking Fee'. Exceptions to the rule.
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Defective Goods (Ayıplı Mal): Your 4 Optional Rights
The product you bought is broken or defective? You have 4 rights: Refund, Exchange, Repair, or Discount. Why sellers cannot force you to repair.
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Product Liability: Compensation for Damages Caused by Defects
What if a defective heater burns your house down? Claiming material and moral compensation beyond just the product refund.
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Defective Vehicle & Goods Lawsuit Rights Turkey 2026
Bought a defective car in Turkey? Your rights to replacement, refund, or compensation. 2026 Consumer Court process for defective vehicles.
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E-Commerce Rights in Turkey 2026: Reforms & Returns
Shopping online in Turkey (Trendyol, Hepsiburada)? Know your 2026 E-Commerce Rights. 14-Day 'No Questions Asked' Return, Cargo Responsibilities, and Chargeback.
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